Remote Luxury Travel Experience Specialist

Manatal; Nashville (TN); Remote; USD 40,000 - 60,000; Full time

Job summary

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences from home. You will handle leisure and luxury bookings, coordinate itineraries, and ensure attentive client service across all trip stages.

This remote position emphasizes professionalism, attention to detail, and proactive communication, with strong tools proficiency and the ability to work independently from a home-based setup.

Qualifications

• Strong communication and interpersonal skills.
• Customer service experience in travel, hospitality, or related field preferred.
• Ability to work independently in a remote environment.
• High level of organization and attention to detail.

Responsibilities

• Provide responsive and professional customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations.
• Communicate essential travel details, documentation requirements, and agency guidelines.
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction.
• Resolve client questions or concerns with care and a solutions-focused mindset.
• Maintain organized records and update internal systems as needed.

Skills

Communication skills

Customer service experience

Remote work ability

Organization

Tools

Booking platforms

CRM tools

Job description

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences from home. You will handle leisure and luxury bookings, coordinate itineraries, and ensure attentive client service across all trip stages.

This remote position emphasizes professionalism, attention to detail, and proactive communication, with strong tools proficiency and the ability to work independently from a home-based setup.