Remote Luxury Travel Experience Specialist

Manatal; Los Angeles (CA); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Travel discounts

Career development opportunities

Training provided

Job summary

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist to deliver exceptional luxury and leisure travel support remotely. You will coordinate reservations, updates, and special accommodations while maintaining a high standard of client care from home.

Strong communication and meticulous organization are essential as you manage bookings, provide timely information, and ensure client satisfaction across all stages of the journey.

Qualifications

• Strong communication and interpersonal skills.
• Customer service experience in travel, hospitality, or related field preferred.
• Ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Comfortable using digital tools, booking platforms, and communication software.
• Passion for travel and creating positive client experiences.

Responsibilities

• Provide responsive and professional customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations.
• Communicate essential travel details, documentation requirements, and agency guidelines.
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction.
• Resolve client questions or concerns with care and a solutions-focused mindset.
• Maintain organized records and update internal systems as needed.

Skills

Communication skills

Customer service experience

Remote work ability

Organization

Booking platforms

Tools

Booking platforms

Communication software

Job description

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist to deliver exceptional luxury and leisure travel support remotely. You will coordinate reservations, updates, and special accommodations while maintaining a high standard of client care from home.

Strong communication and meticulous organization are essential as you manage bookings, provide timely information, and ensure client satisfaction across all stages of the journey.