Remote LTSS Case Manager—RPM & Medicaid

Ponos Care; Richmond (VA); Hybrid; USD 70,000 - 90,000; Full time

Job summary

A physician-led healthcare organization in Richmond, Virginia is seeking an experienced LTSS Telephonic Case Manager to support Medicaid populations through telephonic assessments and care coordination. This role involves developing individualized care plans while collaborating with teams to promote independence and quality of life for members. Candidates must possess an active RN license and 2+ years of relevant experience. The position offers a chance to impact health equity and improve patient outcomes in a supportive environment.

Qualifications

• Minimum 2+ years of experience in care management, case management, or population health.
• Experience supporting Medicaid populations or complex care environments preferred.
• Proven ability to communicate effectively across diverse teams.

Responsibilities

• Complete comprehensive telephonic assessments for members receiving LTSS services.
• Develop individualized care plans addressing medical, behavioral health, and social support needs.
• Coordinate LTSS and clinical services with providers and community organizations.

Skills

Care coordination

Strong communication skills

Knowledge of LTSS programs

Ability to manage complex caseloads

Education

Active multistate Registered Nurse (RN) license

CCM certification

Tools

Electronic health record (EHR) systems

Job description

A physician-led healthcare organization in Richmond, Virginia is seeking an experienced LTSS Telephonic Case Manager to support Medicaid populations through telephonic assessments and care coordination. This role involves developing individualized care plans while collaborating with teams to promote independence and quality of life for members. Candidates must possess an active RN license and 2+ years of relevant experience. The position offers a chance to impact health equity and improve patient outcomes in a supportive environment.