Remote LPN Care Center Agent: Scheduling & Referrals

Independence Health System Inc.; Pennsylvania; Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Sign-on bonus

Remote work after onsite training

Job summary

Independence Health System Inc. is seeking a Clinical Care Center Agent to serve as the primary clinical contact for patients by phone, assisting with information, support, and appointment scheduling.

The role supports physician referrals, verifies insurance details, and may assist with data reporting and referrals. The position requires an LPN license in Pennsylvania and at least one year of clinical experience in outpatient or inpatient settings.

Qualifications

• LPN license current in PA.
• Experience with outpatient or inpatient clinical settings preferred.
• Strong verbal communication and data entry skills.

Responsibilities

• Serve as primary clinical contact for patients by phone.
• Schedule office appointments and coordinate physician referrals.
• Obtain patient demographics and verify insurance information.
• Assist with referrals and authorizations as needed.

Skills

Phone communication

Appointment scheduling

Data reporting

Education

LPN program graduate

Tools

Electronic medical records

Job description

Independence Health System Inc. is seeking a Clinical Care Center Agent to serve as the primary clinical contact for patients by phone, assisting with information, support, and appointment scheduling.

The role supports physician referrals, verifies insurance details, and may assist with data reporting and referrals. The position requires an LPN license in Pennsylvania and at least one year of clinical experience in outpatient or inpatient settings.