Remote Loss Control Reviewer & Quality Coach

EXL Talent Acquisition Team; United States; Remote; USD 41,000 - 62,000; Full time

Benefits offered by this job

Paid sick leave

Work from home

Career advancement opportunities

Tuition reimbursement program

Company provided laptop

Monitors provided

Job summary

EXL Risk Control is seeking motivated individuals to join the Survey and Risk Control team in a remote, home-based role. You will conduct quality reviews, coach field staff, and relay findings to the Quality Director to ensure high-quality customer service and compliance with company standards.

Position offers competitive hourly pay based on experience ($30-$45/hour), paid sick leave, tuition reimbursement, and company-provided laptop and monitors. No travel is required.

Qualifications

• No formal qualifications stated in the posting.

Responsibilities

• Conduct quality reviews of survey work and provide guidance to field staff.
• Provide feedback and findings to the Quality Director to improve total quality for customers.

Job description

EXL Risk Control is seeking motivated individuals to join the Survey and Risk Control team in a remote, home-based role. You will conduct quality reviews, coach field staff, and relay findings to the Quality Director to ensure high-quality customer service and compliance with company standards.

Position offers competitive hourly pay based on experience ($30-$45/hour), paid sick leave, tuition reimbursement, and company-provided laptop and monitors. No travel is required.