Remote Logistics Manager — FDA-Regulated Health Products

Medical Group Care, LLC; Naples (FL); On-site; USD 69,000 - 103,000; Part time

Job summary

Medical Group Care, Inc. in Naples, FL seeks an experienced Logistics Manager to oversee end-to-end movement of inbound and outbound products across our supply chain.

The role covers international ocean/air freight, customs clearance, warehousing, and retail distribution, ensuring FDA-regulated items move compliantly and on schedule. The ideal candidate has 5+ years in logistics, strong knowledge of international shipping, and experience coordinating with major retail partners.

Qualifications

• 5+ years of experience in logistics, supply chain, or import/export management, ideally with consumer products or FDA-regulated goods.
• Strong knowledge of international shipping, ocean freight, and customs clearance processes.
• Experience working with major retail partners' logistics and compliance requirements (routing guides, EDI, chargeback resolution)
• Familiarity with FDA import requirements for OTC drugs, cosmetics, or related regulated products
• Excellent problem-solving skills and comfort working directly with brokers, carriers, and retail logistics teams to resolve discrepancies
• Strong organizational skills and attention to detail
• Proficiency with ERP systems (Business Central experience a plus) and standard office/logistics software
• Bachelor's degree in Supply Chain, Business, Logistics, or related field preferred (or equivalent experience)

Responsibilities

• Manage inbound international shipments (ocean and air freight), coordinating with carriers, freight forwarders, and customs brokers
• Track shipments end-to-end and proactively resolve issues such as customs holds, documentation discrepancies, or piece-count/quantity variances
• Own relationships with carriers, 3PLs, and brokers; negotiate rates and service terms
• Ensure compliance with U.S. CBP requirements and FDA import regulations for regulated health products
• Coordinate with retail partners on routing guides, EDI/ASN requirements, and delivery compliance to avoid chargebacks
• Manage warehouse inventory accuracy, cycle counts, and coordination with 3PL/fulfillment partners
• Analyze and resolve retail logistics chargebacks and debit memos
• Maintain and improve SOPs for import/export, warehousing, and distribution logistics
• Prepare regular reporting on shipment status, on-time performance, and logistics costs for leadership

Skills

Experience in logistics

International shipping knowledge

Retail logistics coordination

FDA import regulations familiarity

Problem solving

Organizational skills

Education

Bachelor's degree in Supply Chain, Business, Logistics, or related field

Tools

Business Central ERP

Office/logistics software

Job description

Medical Group Care, Inc. in Naples, FL seeks an experienced Logistics Manager to oversee end-to-end movement of inbound and outbound products across our supply chain.

The role covers international ocean/air freight, customs clearance, warehousing, and retail distribution, ensuring FDA-regulated items move compliantly and on schedule. The ideal candidate has 5+ years in logistics, strong knowledge of international shipping, and experience coordinating with major retail partners.