Remote Logistics Dispatcher (Morning Shift)

Exp. Group. LLC; United States; Remote; USD 42,000 - 52,000; Full time

Job summary

Exp. Group. LLC is seeking an experienced dispatcher to run our early-morning operation remotely. You will be the first point of contact for drivers and vendors at the start of the day, handling morning requests and solving problems as they arise.

This role runs 7:00 AM – 3:00 PM Eastern Time. You will communicate with vendors by email, dispatch same-day requests, and keep accurate records to ensure a smooth handoff with the evening dispatcher.

Qualifications

• 2+ years of experience in dispatching, transportation, or logistics coordination.
• Fluent in English and Spanish, spoken and written.
• Able to work independently with no on-site supervision.
• Reliable high-speed internet and quiet workspace.
• Experience dispatching Class A and Class B drivers.

Responsibilities

• Answer and manage driver and operator calls, resolving issues during morning operations and emailing vendors about pickups, deliveries, and changes.
• Receive, schedule, and dispatch same-day requests.
• Respond to immediate operational problems such as delays and driver availability.
• Keep accurate records of dispatch activity and changes.
• Coordinate with the evening dispatcher for a smooth handoff.

Skills

Bilingual English/Spanish

Dispatcher experience

Vendor communication

High-volume call handling

Independent decision making

Tools

TMS software

Routing software

Job description

About the role

We are looking for an experienced, dependable dispatcher to run our early-morning operation remotely. You will be the first point of contact for drivers and vendors at the start of the day. You will handle same-day requests and solve problems as they come up.

This role works 7:00 AM - 3:00 PM Eastern Time

What you'll do

• Answer and manage driver and operator calls, resolving issues that come up during morning operations - Communicate with vendors by email about pickups, deliveries, and changes
• Receive, schedule, and dispatch same-day requests
• Respond to immediate operational problems such as delays, equipment issues, and driver availability, and el when needed
• Keep accurate records of dispatch activity and changes
• Coordinate with the evening dispatcher and transportation leadership for a smooth handoff

Qualifications

• Fluent in English and Spanish, spoken and written (required)
• 2+ years of experience in dispatching, transportation, or logistics coordination
• Comfortable handling a high volume of calls and working under time pressure
• Strong written communication for vendor email correspondence
• Reliable high-speed internet, a quiet workspace, and a working phone/headset
• Able to work independently and make sound decisions without on-site supervision
• Experience dispatching Class A and Class B drivers

Preferred

• Experience in produce, refrigerated, or food distribution
• Experience with dispatch, routing, or TMS software