Remote Logistics Customer Service Pro

Target Freight Management, Inc.; Pittsburgh (Allegheny County); Hybrid; USD 38,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

401k with employer match

Unlimited PTO

Job summary

Target Freight Management, Inc. (TFM) in Pittsburgh is seeking a full-time Customer Service Representative. The role includes ensuring the best customer experience, resolving inquiries, and managing communications effectively.

Ideal candidates will have a high school diploma, at least one year of experience, and strong communication skills. The position comes with perks like medical, dental, vision insurance, and unlimited PTO.

Qualifications

• Minimum of 1 year experience required.
• Highly motivated with the ability to work independently.
• Solid understanding of MS Office and basic business software.

Responsibilities

• Ensure the best possible customer experience.
• Resolve customer questions to drive company revenue.
• Manage incoming calls and emails.

Skills

Effective communication across all levels

Strong organizational skills

Problem solving

Excellent phone and email communication

Multitasking ability

Education

High school diploma or GED

Tools

MS Office

Basic business software

Job description

Target Freight Management, Inc. (TFM) in Pittsburgh is seeking a full-time Customer Service Representative. The role includes ensuring the best customer experience, resolving inquiries, and managing communications effectively.

Ideal candidates will have a high school diploma, at least one year of experience, and strong communication skills. The position comes with perks like medical, dental, vision insurance, and unlimited PTO.