Remote Local Host – European River Cruises (London/Paris)

Uniworld - GRC Global River Cruises; Oregon; Hybrid; USD 43,000 - 62,000; Full time

Job summary

Trafalgar River Cruises, part of The Travel Corporation, seeks a Local Host for London/Paris who will create memorable guest experiences through hospitality, local knowledge and personalized support. You will work with our Experience Team, Cruise Operations, and local partners to deliver a warm, authentic service-led journey across Europe.

Applicants should have travel or hospitality experience, strong English skills, and the ability to engage groups with compelling tours and briefings.

Qualifications

• Experience in travel, tourism, hospitality, guided touring or guest services.
• Strong knowledge of your local destination and a passion for sharing its culture.
• Excellent communication and interpersonal skills.
• A warm, engaging and guest-focused approach.
• Confidence working with groups and delivering presentations or briefings.
• Strong organisational skills and attention to detail.
• Ability to remain calm under pressure and solution-focused.
• Experience with multiple stakeholders and service providers.

Responsibilities

• Welcome guests at airports, train stations, hotels and meeting locations.
• Coordinate arrival and departure transfers and assist with hotel check-in/check-out.
• Deliver welcome briefings and orientation sessions for guests.
• Serve as the primary point of contact for guest questions and requests.
• Share local recommendations and cultural experiences.
• Host tours, walks and included experiences across your destination.
• Coordinate with guides, hotels, transport providers and local suppliers.
• Monitor guest satisfaction and resolve service issues.

Skills

Experience in travel/tourism

Excellent communication skills

Interpersonal skills

Guest-focused approach

Public speaking / presentations

Organisational skills

Problem-solving under pressure

Fluent English

Additional European language skills

Guiding license (where required)

Education

Guiding license (where required)

Tools

MarineXchange (MXP)

Job description

Trafalgar River Cruises, part of The Travel Corporation, seeks a Local Host for London/Paris who will create memorable guest experiences through hospitality, local knowledge and personalized support. You will work with our Experience Team, Cruise Operations, and local partners to deliver a warm, authentic service-led journey across Europe.

Applicants should have travel or hospitality experience, strong English skills, and the ability to engage groups with compelling tours and briefings.