Remote Live Streaming Partner Operations Coordinator

MSRcosmos LLC; United States; Hybrid; USD 50,000 - 75,000; Full time

Job summary

MSRcosmos LLC is seeking a Partner Ops Coordinator to ensure seamless continuity and high-quality streaming across all live events in the United States. You will oversee content delivery, monitor feeds, and collaborate across internal and partner teams to resolve technical issues, including regional onboarding and testing initiatives.

The role requires 1+ years in media ingest/fulfillment or transmission, knowledge of broadcast operations, and the ability to troubleshoot AV issues.

Qualifications

• 1+ years of experience in media ingest/fulfillment, master control, transmission, or production control rooms.
• Strong knowledge of broadcast operations, standards and best practices.
• Understanding of OTT video distribution and MVPD ecosystem.
• Proven ability to troubleshoot audio/video quality issues and escalate as needed.
• Excellent time management and ability to work under pressure.

Responsibilities

• Coordinate transmission and check-in for live events per broadcast schedule.
• Troubleshoot and monitor all feeds to ensure uninterrupted broadcasts and perform root-cause analyses.
• Monitor system dashboards to maintain stream health during events.
• Maintain knowledge of transmission networks and capabilities.
• Prepare backup scenarios and transmission triage to ensure continuity.
• Collaborate with Operations/QA to ensure high-quality transmissions and routing.
• Engage with partners on testing, onboarding, and regional expansion efforts.
• Establish standard operating procedures for transmission activities including QC for remotes.
• Provide quality control and feed support to all departments needing assistance.
• Collaborate with partner TOC and Master Control on live event troubleshooting.
• Interact with CBS Sports production and other partners to set up test events.
• Flexibility with schedule, including evenings and weekends for 24/7 operations.

Skills

live events

live streaming

media industry

video

audio

Job description

MSRcosmos LLC is seeking a Partner Ops Coordinator to ensure seamless continuity and high-quality streaming across all live events in the United States. You will oversee content delivery, monitor feeds, and collaborate across internal and partner teams to resolve technical issues, including regional onboarding and testing initiatives.

The role requires 1+ years in media ingest/fulfillment or transmission, knowledge of broadcast operations, and the ability to troubleshoot AV issues.