Remote Life Insurance Case Navigator

Osaic

Birmingham (AL)

Remote

USD 60,000 - 65,000

Full time

5 days ago
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Benefits offered by this job

Health insurance
Vision insurance
Dental insurance
401k
Paid time away
Volunteer days

Job summary

Osaic is hiring a Case Manager for Highland Capital Brokerage. The role supports the Life New Business Team, coordinating applications for life, LTC and DI products.

The position may be remote or office-based nationwide, collaborating with agents, VP’s, and carriers to ensure accurate, timely communication and successful case progression. Responsibilities include reviewing applications, ordering and tracking requirements, and negotiating with underwriters.

Qualifications

  • Minimum requirement is five years brokerage New Business, General Agency or Life Insurance company experience.

Responsibilities

  • Review Life Applications for completeness and notify Agents/FA’s and VP's of missing forms or information needed.
  • Verify that telephone/personal history interviews and inspection reports have been ordered.
  • Review exam and non-medical requirements to determine risk class.
  • Be proficient in financial underwriting for personal, estate planning and business insurance.
  • Order medical records and communicate with carrier underwriters as needed.
  • Responsible for APS follow-up with vendors or doctors and managing expectations.
  • Review APS records for completeness and additional records if necessary.
  • Reconcile outstanding requirements and set timelines with Agents and VP.
  • Order illustrations and verify riders; assess 1035X implications.
  • Prepare transmittals and cover letters; use Paperclip for submissions.
  • Respond to requests for applications.
  • Proficient with Referral Model and regulatory requirements.
  • Familiar with underwriting guidelines for non-U.S. Citizens.

Skills

Concentration
Excellent communication
Multi-tasking
Time management
Detail oriented

Education

Bachelor’s degree preferred
Associate’s Degree required

Tools

Microsoft Word
Excel
Outlook
iPipeline Agency Integrator
Paper Clip

Job description

Osaic is hiring a Case Manager for Highland Capital Brokerage. The role supports the Life New Business Team, coordinating applications for life, LTC and DI products.

The position may be remote or office-based nationwide, collaborating with agents, VP’s, and carriers to ensure accurate, timely communication and successful case progression. Responsibilities include reviewing applications, ordering and tracking requirements, and negotiating with underwriters.

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