Remote Life Claims Specialist — Impact & Precision

New York Life Insurance Co.; Connecticut; Remote; USD 50,000 - 55,000; Full time

Benefits offered by this job

Discretionary bonus

Job summary

New York Life Insurance Co. is seeking a Life Claims Specialist for a fully remote role. You will conduct life insurance claim investigations, determine eligibility for benefits, and manage ongoing claim administration with attention to detail and compliance.

Responsibilities include handling high call volumes, gathering information, and communicating decisions to customers, beneficiaries, and employers. A HS diploma is required, with a Bachelor's degree preferred, and proficiency in MS Office

Qualifications

• HS Diploma or GED required; Bachelor's degree preferred.
• Proficiency with MS Office applications (Word, Outlook, PowerPoint, Teams, Excel, SharePoint).
• Strong communication and customer service skills.
• Ability to handle high-volume work with accuracy.
• Excellent planning, time management and organizational skills.
• Experience in benefits or insurance environment a plus.

Responsibilities

• Determine life claim eligibility and manage ongoing claims with attention to policy provisions.
• Respond to high call volumes from customers and clients with empathy and accuracy.
• Gather information from customers, beneficiaries, and employers to assess eligibility and manage benefits.

Skills

Customer service

Communication

Time management

Relationship building

Multitasking

Negotiation

Education

HS Diploma or GED

Bachelor's degree preferred

Tools

MS Office

Job description

New York Life Insurance Co. is seeking a Life Claims Specialist for a fully remote role. You will conduct life insurance claim investigations, determine eligibility for benefits, and manage ongoing claim administration with attention to detail and compliance.

Responsibilities include handling high call volumes, gathering information, and communicating decisions to customers, beneficiaries, and employers. A HS diploma is required, with a Bachelor's degree preferred, and proficiency in MS Office