Remote Licensing Administration Associate

Ryan Specialty; United States; Remote; USD 63,700,000 - 71,635,000; Full time

Benefits offered by this job

Comprehensive benefits package

Paid time off

Job summary

Ryan Specialty is seeking a Remote Licensing Administration Associate to maintain licensing records, respond to inquiries, and ensure compliance across multiple states. The role emphasizes accuracy, high-volume processing, and timely follow-ups in a fully remote or Kansas City, MO based setting.

The position requires attention to detail, strong time management, and problem-solving abilities; a Bachelor’s degree is preferred, and CISR or related certifications are a plus.

Qualifications

• Experience handling licensing operations and compliance-driven tasks.
• Strong organizational skills and ability to manage multiple files and deadlines.
• Professional written and verbal communication with internal partners and brokers.

Responsibilities

• Review licensing eligibility and verify required documentation; complete licensing forms and ensure regulatory compliance.
• Manage licensing activities for assigned regions (3–10 states); handle renewals and updates.
• Update producer license records in systems; track renewals, expirations, and status changes.
• Respond to inquiries via email, tickets, and phone regarding licensing requirements and status.
• Prepare routine reports on licensing activity, compliance, and operational metrics.
• Maintain auditable records and meet deadlines in a high-volume environment.
• Participate in onboarding and training; collaborate with team while upholding confidentiality.

Skills

Attention to detail

Time management

Communication

Problem solving

Education

Bachelor’s degree preferred

CISR or progress toward certifications preferred

Job description

Position Summary

The Remote Licensing Administration Associate maintains and updates licensing records in agency systems, ensuring data accuracy, completeness, and compliance with state licensing regulations. This role responds to internal and external inquiries regarding licensing requirements, application status, and eligibility. The position reviews license applications and supporting documentation to assess compliance, resolves discrepancies, and completes required follow‑ups. The representative also prepares routine and ad hoc reports related to licensing activity, productivity, and compliance metrics. This role requires adherence to agency procedures, system workflows, confidentiality, and ethical standards. The ideal candidate demonstrates strong attention to detail, time management, and problem‑solving skills, can manage a high‑volume workload, meet monthly productivity and accuracy targets, and contribute to continuous improvement within the licensing function. Location: Kansas City, MO preferred or fully remote for the right individual with all work from home equipment provided.

Job Responsibilities

• Review licensing eligibility, gather and verify required documentation, accurately complete licensing forms, and ensure compliance with state insurance and licensing regulations.
• Manage licensing activities for assigned regions (typically 3–10 states), including resident and non‑resident transactions, renewals, and address or demographic updates.
• Update and maintain producer license records in agency or licensing management systems, tracking renewals, expirations, and status changes.
• Respond to internal and external inquiries via email, service tickets, and phone regarding licensing requirements, procedures, and application or renewal status.
• Prepare routine reports and documentation related to licensing activity, compliance, and operational metrics.
• Prioritize multiple requests, maintain accurate and auditable records, and manage deadlines in a high‑volume administrative environment.
• Meet or exceed productivity and quality targets while demonstrating attention to detail, follow‑through, and accountability.
• Participate in onboarding and ongoing training, collaborate with team members, and adhere to confidentiality, ethical standards, and internal procedures.

Required Skills & Qualifications

• Ability to support insurance producer licensing operations, including renewals, eligibility review, and compliance‑driven tasks.
• Experience managing work through emails, service tickets, or queue‑based workflows.
• Strong organizational, calendar management, and prioritization skills with the ability to manage multiple files and deadlines.
• Excellent attention to detail and data accuracy, especially in regulated or compliance‑focused environments.
• Professional written and verbal communication skills, including comfort handling phone calls with brokers or internal partners.
• Demonstrated integrity, confidentiality, and ethical judgment.
• Willingness to ask questions, learn from peers and senior team members, and engage in ongoing training.
• Ability to work both independently and in a highly collaborative, team‑based environment.

Preferred Education & Qualifications

• Bachelor’s degree preferred, or equivalent relevant administrative or business experience.
• Certified Insurance Service Representative (CISR) or progress toward insurance‑related certifications preferred.
• Candidates located in Kansas City, MO but remote candidates welcome to apply.

Equal Opportunity Employer

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.

Benefits and Compensation

How We Support Our Teammates. Ryan Specialty seeks to offer our employees a comprehensive and best‑in‑class benefits package that helps them — and their family members — achieve their physical, financial, and emotional well‑being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.

The target hourly rate range for this position is $22.25 - $25.00 per hour. The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full‑time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website https://benefits.ryansg.com/.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at [e-mail].

The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

A multi‑time winner of Newsweek’s Most Loved Workplaces and Insurance Business’s Top Insurance Employers, Ryan Specialty is home to some of the brightest talent in the insurance industry.

Ryan Specialty, LLC and its affiliates (“Ryan Specialty”) do not accept unsolicited resumes or candidate profiles submitted by any staffing agencies, placement services or professional recruiters (“Agencies”), including any submissions made through our website or to email accounts of Ryan Specialty employees. Agencies must be registered in Ryan Specialty’s agency portal and have a fully executed contract for service between the Ryan Specialty and the Agency. Agency fee agreements will only be valid if provided in such fully executed contract between the Ryan Specialty and the Agency. Any unsolicited resume or candidate profile received from an Agency without prior approval from Ryan Specialty’s HR department and in compliance with Ryan Specialty’s candidate submission process shall be considered unsolicited, gratuitous and property of Ryan Specialty for recruiting purposes and, as such, is not subject to payment of any Agency fees.