Remote LHCSA Care Coordinator | Patient & Aide Liaison

FreedomCare; United States; Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive compensation

Medical benefits

Retirement plans

Wellness programs

Job summary

FreedomCare is seeking a Care Specialist to coordinate home care services and ensure high-quality patient care. This remote role includes direct communication with patients and managing service delivery in compliance with regulations.

The ideal candidate will have customer service experience and excellent communication skills. Join a company dedicated to making a positive impact across the U.S. with competitive benefits and a supportive work environment.

Qualifications

• 1+ years of customer service in a high volume call center environment.
• Experience with CRMs or Workforce Technology is required.
• Ability to resolve issues over the telephone and provide exceptional customer service.

Responsibilities

• Coordinate and manage patient care and service delivery.
• Serve as the primary point of contact for patients and providers.
• Monitor and enforce compliance with EVV requirements.

Skills

Customer service

Empathy

Active listening

Communication skills

Attention to detail

Education

High school diploma or equivalent

Tools

Salesforce

Medflyt

Verint

Job description

FreedomCare is seeking a Care Specialist to coordinate home care services and ensure high-quality patient care. This remote role includes direct communication with patients and managing service delivery in compliance with regulations.

The ideal candidate will have customer service experience and excellent communication skills. Join a company dedicated to making a positive impact across the U.S. with competitive benefits and a supportive work environment.