Remote Leasing Specialist – Customer-Driven Homes

RESICAP; Charlotte (NC); On-site; USD 36,000 - 60,000; Full time

Job summary

RESICAP’s ResiHome division seeks a Leasing Agent to connect with prospective residents, explain features, and guide applicants through the leasing process, including applications. This remote role includes periodic property visits and requires strong communication and organizational skills.

You'll build relationships, manage lease files, stay knowledgeable about local communities, schools, employers, and amenities.

Qualifications

• Local State Real Estate License preferred but not necessary.
• BA or Associates Degree preferred.
• New Home Experience Preferred but not necessary.
• Top Lead Conversion experience needed.
• Experience with Microsoft Products.
• Excellent communication skills, both written and verbal.
• Able to manage in-office presentations.
• Must have a Driver’s License (may have travel on occasion)
• The ability to be active and lift up to 50lbs

Responsibilities

• 100% remote, with 15%-25% spent visiting properties.
• You will be the first point of contact with prospective residents.
• This position will answer questions, qualify and sell the property’s features to prospective residents.
• Manage the leasing and application process with our new residents.
• Initial questions most likely come through you first. You must be quick to determine the customer’s needs and create urgency while getting a prospect to apply.
• Fostering new relationships with our customers is vital to the success of this position.
• We look to you to use your customer friendly personality as well as your ability to diffuse/resolve difficult situations while nurturing relationships.
• Using your strong administrative and computer skills, this position will manage various tasks, such as managing lease files, updating necessary paperwork and computer systems and completing marketing/advertising tasks.
• Be an expert on the community and the surrounding area where our homes are located. Be knowledgeable about the schools, employers, food, etc..

Skills

Lead conversion

Communication

Relationship building

Sales mindset

Education

BA/Associates degree

Real estate license (preferred)

Tools

Microsoft Office

Job description

RESICAP’s ResiHome division seeks a Leasing Agent to connect with prospective residents, explain features, and guide applicants through the leasing process, including applications. This remote role includes periodic property visits and requires strong communication and organizational skills.

You'll build relationships, manage lease files, stay knowledgeable about local communities, schools, employers, and amenities.