Remote Leasing Specialist: Virtual Tours & Renewals

Disrupt; Houston (TX); Remote; USD 40,000 - 65,000; Full time

Job summary

Emerge Living is seeking a Remote Leasing Professional to drive occupancy and retention from a fully remote environment. You’ll manage the prospect journey from inquiry to lease, nurture non-ready leads, and coordinate with on-site teams for showings and renewals.

The role emphasizes high-volume outreach via phone, email, text, and chat, with virtual tours and a strong emphasis on follow-up, pipeline management, and compliance with Fair Housing laws.

Qualifications

• Education: High School Diploma required; College Degree preferred.
• Experience: 1–3 years in property management or leasing.
• Bilingual preferred (English and Spanish).

Responsibilities

• Respond to inquiries quickly and qualify prospects in CRM.
• Conduct engaging virtual tours and clearly present floor plans, pricing, availability and specials.
• Schedule and coordinate tours, handing prospects to on-site team with full context.
• Guide applicants through application, screening, deposits and lease execution.
• Overcome objections and close sales while delivering a five-star prospect experience.
• Own a structured, multi-touch follow-up cadence for every lead.
• Re-engage aged or dormant leads to re-enter the funnel.
• Manage renewals and proactive retention efforts.
• Maintain real-time CRM records of leads, tours, applications and leases.
• Meet KPIs and provide regular pipeline reporting.
• Ensure compliance with Fair Housing and data privacy.

Skills

Verbal communication

Written communication

Sales skills

Leasing experience

CRM software

Yardi

RealPage

Entrata

Remote work

Bilingual English/Spanish

Education

High School Diploma

College Degree preferred

Tools

CRM software

Video conferencing

Email

Texting platforms

Job description

Emerge Living is seeking a Remote Leasing Professional to drive occupancy and retention from a fully remote environment. You’ll manage the prospect journey from inquiry to lease, nurture non-ready leads, and coordinate with on-site teams for showings and renewals.

The role emphasizes high-volume outreach via phone, email, text, and chat, with virtual tours and a strong emphasis on follow-up, pipeline management, and compliance with Fair Housing laws.