Remote Lead Solutions Architect – AI & Multi-Cloud

Ladders; United States; Remote; USD 134,000 - 223,000; Full time

Benefits offered by this job

401(k) plan with company contributions

Flexible paid time off and holidays

Health benefits including medical, etc

Life and disability insurance

Job summary

Ladders is seeking a Lead Solutions Consultant to join our team in the information technology space. The role partners with sales, consulting, and technical stakeholders to shape client-facing solutions that combine AI, automation, and data science, translating complex capabilities into clear business value.

You will guide enterprise customers through solution design, architecture, and presales, support current and future-state multi-cloud deployments, and help ensure ethical AI usage across

Qualifications

• Bachelor’s degree in CS, mathematics, or engineering; Master’s preferred.
• 10+ years in enterprise architecture and contact center environments.
• 5+ years in software architecture for CCaaS systems.
• Experience implementing AI solutions for marketing technology.
• Hands-on with AI, automation, and ML frameworks.
• Clear communicator capable of engaging executives and translating tech to business value.
• Thought leadership via publications or talks.

Responsibilities

• Develop and present customized AI-powered solutions.
• Collaborate with sales and consulting teams to integrate AI into client infrastructures.
• Design and showcase advanced automation solutions for business functions.
• Provide guidance on data architecture and multi-cloud deployments.
• Create architectures for current and future environments.
• Lead presales activities including presentations and technical workshops.
• Collaborate across teams to ensure ethical AI use.

Skills

Enterprise architecture

Presales

AI & ML

Executive communication

Strategic thinking

Thought leadership

Education

Bachelor's degree in CS/Math/Engineering

Master's degree preferred

Tools

CCaaS platforms

AI platforms

Data science tooling

Job description

Ladders is seeking a Lead Solutions Consultant to join our team in the information technology space. The role partners with sales, consulting, and technical stakeholders to shape client-facing solutions that combine AI, automation, and data science, translating complex capabilities into clear business value.

You will guide enterprise customers through solution design, architecture, and presales, support current and future-state multi-cloud deployments, and help ensure ethical AI usage across