Remote Lead Product Manager - Civic Tech & Public Services

Hard Problems; United States; Remote; USD 129,000 - 158,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid holidays

Sabbatical after 5 years

Remote setup allowance

Cell phone reimbursement

Professional development stipend

Job summary

Code for America is seeking a Lead Product Manager to set product direction and strategy for a product or project and lead a cross-functional team to deliver it. Travel is expected to be no more than 15%.

You will partner with program leads, design, research, and engineering to define strategy, make tradeoffs, and communicate the product vision to stakeholders. You will mentor product managers and help advance disciplined product practices across the organization.

Qualifications

• 7+ years of product management experience.
• Proven ability to lead high-quality product development with agile methods.
• Proven ability to interpret and use user research, usability testing, and data analytics to make and validate product decisions.
• Strong product judgment: knowing when to prototype or build, when to experiment, and when to change direction.
• Experience writing and reviewing product strategy documents and feature specs, and giving thoughtful feedback to the team.
• Strong communication skills and experience managing internal and external stakeholders.
• Ability to make tough tradeoff decisions and facilitate productive conversations at key decision points.
• Curiosity about emerging AI tools and a commitment to using them responsibly and effectively.
• A deep commitment to making government services work well for the people who need them most.

Responsibilities

• Develop and own the product strategy and roadmap for your product or project, partnering with program leads and cross-disciplinary team members to define overall strategy.
• Make tradeoff decisions that balance user needs, partner expectations, scope, and timeline within your project.
• Communicate product vision and strategy clearly to your team and internal stakeholders, and drive alignment with government partners and other external stakeholders.
• Contribute to scoping future opportunities in your product area in partnership with program leads.
• Lead a multidisciplinary team (which may include design, research, and engineering) to test and deliver solutions that work for the people who need them most.
• Identify and escalate risks with program and discipline leads, and determine mitigation strategies.
• Develop and refine team processes with engineering and other leads so the team can focus on the right work and deliver efficiently.
• Mentor other product managers and establish strong product practices within your team.
• Model constructive communication: listen actively, give and receive feedback directly, address disagreements promptly, and make space for differing perspectives.

Skills

Product management

Agile methods

User research

Data analytics

Product judgment

Stakeholder communication

Decision making

AI curiosity

Civic/government focus

Job description

Code for America is seeking a Lead Product Manager to set product direction and strategy for a product or project and lead a cross-functional team to deliver it. Travel is expected to be no more than 15%.

You will partner with program leads, design, research, and engineering to define strategy, make tradeoffs, and communicate the product vision to stakeholders. You will mentor product managers and help advance disciplined product practices across the organization.