Remote Lead Data Center NOC Engineer

Armada; Bellevue (WA); On-site; USD 145,000 - 181,000; Full time

Job summary

Armada is seeking a Lead Level 2 Data Center NOC Engineer to provide technical leadership and operational ownership across modular, edge, and distributed data center environments. This lead role acts is responsible for leading incident response, mentoring NOC staff, and ensuring uptime of critical infrastructure including power, cooling, and networking systems.

The ideal candidate combines deep hands-on troubleshooting with strong leadership, communication, and process ownership.

Qualifications

• 7+ years in NOC, data center, or infrastructure operations.
• Proven incident leadership experience.
• Hands-on experience with DCIM/BMS platforms (Distech, Schneider, RadixIOT).

Responsibilities

• Act as senior technical lead on shift for NOC.
• Escalation point for incidents until resolution.
• Lead incident bridges and post-incident reviews.
• Mentor L1 staff and support onboarding.
• Coordinate with cross-functional teams during changes.

Skills

NOC leadership

Incident management

DCIM/BMS platforms

Networking troubleshooting

Power and cooling

Scripting

Shift work/on-call

Education

CCNA

JNCIA

CDCTP

CDCP

Tools

Grafana

Zenduty

ServiceNow

Jira

SolarWinds

Distech

Schneider

RadixIOT

Job description

Armada is seeking a Lead Level 2 Data Center NOC Engineer to provide technical leadership and operational ownership across modular, edge, and distributed data center environments. This lead role acts is responsible for leading incident response, mentoring NOC staff, and ensuring uptime of critical infrastructure including power, cooling, and networking systems.

The ideal candidate combines deep hands-on troubleshooting with strong leadership, communication, and process ownership.