Remote Key Account Installations Lead

Socket.dev; Washington; Hybrid; USD 71,635,000 - 80,231,000; Full time

Job summary

Core Health & Fitness is seeking a Key Account Installation Specialist to oversee end-to-end equipment installations for key accounts. You will serve as the primary contact through planning, execution, and closure, coordinating with Sales, Logistics, and third-party providers to meet customer expectations.

Responsibilities include leading root-cause analyses, proactive customer communication, and driving continuous improvement in installation processes and reporting.

Qualifications

• Strong project-management and organizational skills.
• Excellent written and verbal communication abilities.
• Ability to manage multiple installations and deadlines in a fast-paced environment.

Responsibilities

• Installation management: coordinate and complete key account installations from order to customer acceptance.
• Lead root cause analysis for installation issues and implement corrective actions.
• Maintain proactive communication with customers and internal stakeholders with regular updates.
• Coordinate installers and vendors to ensure scope, schedule, and documentation are aligned.
• Track KPIs and drive standard operating procedures and tools for installation management.

Skills

Project management

Communication

Root cause analysis

Installation coordination

Job description

Core Health & Fitness is seeking a Key Account Installation Specialist to oversee end-to-end equipment installations for key accounts. You will serve as the primary contact through planning, execution, and closure, coordinating with Sales, Logistics, and third-party providers to meet customer expectations.

Responsibilities include leading root-cause analyses, proactive customer communication, and driving continuous improvement in installation processes and reporting.