Remote Junior Automation Analyst — SAP & Automation

Socket.dev; United States; Remote; USD 60,000 - 75,000; Full time

Job summary

FCM Technology is seeking a Junior Automation Analyst to drive automation initiatives across North America, supporting the full lifecycle from intake to testing and implementation. You will collaborate with Business Analysts, developers, and stakeholders to optimize workflows and enable client outcomes.

The role emphasizes problem solving, autonomous work, and exploring new automation approaches anchored by SAP Compleat to improve efficiency and effectiveness.

Qualifications

• Experience with automation platforms and tools.
• Strong collaboration with business analysts, developers and stakeholders.

Responsibilities

• Gather detailed information on new development requests and reported issues, triaging to appropriate teams.
• Review and resolve internal automation platform issues via ticketing systems.
• Apply prioritization frameworks to ensure critical requests are addressed efficiently.
• Maintain clear communication between stakeholders and developers throughout issue resolution.
• Update and maintain technical documentation based on support activity.

Tools

SAP Compleat

Job description

FCM Technology is seeking a Junior Automation Analyst to drive automation initiatives across North America, supporting the full lifecycle from intake to testing and implementation. You will collaborate with Business Analysts, developers, and stakeholders to optimize workflows and enable client outcomes.

The role emphasizes problem solving, autonomous work, and exploring new automation approaches anchored by SAP Compleat to improve efficiency and effectiveness.