Remote Junior Account Manager — Strategic Client Programs

Marqeta

United States

Remote

USD 76,000 - 90,000

Part time

14 days+

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Job summary

Marqeta is seeking a Junior Account Manager to support marketing efforts across teams. This remote assignment, with an initial duration of about 6 months and potential extension, is mediated through TCWGlobal.

You will assist with collateral feedback and approvals, create monthly customer updates, and help develop presentations in PowerPoint/Google Slides, Word, and Excel. Candidates typically have 5+ years of related experience and a Bachelor's degree.

Qualifications

Minimum of 5 years of related experience with a Bachelor's degree.
Experience in Operations or Account Management.
Experience documenting, tracking, and supporting the daily functioning and operations of customer programs.
Superior communication skills (interpersonal, verbal, presentation, written, email).
Experience prioritizing, managing and delivering on multiple projects simultaneously.

Responsibilities

Supporting the strategic efforts of the POD leader in managing key business accounts.
Managing the collateral feedback and approval process, coordinating reviews across internal stakeholders, incorporating revisions, and ensuring all customer-facing materials receive required sign-off prior to distribution.
Creating monthly customer-centric content to keep the broader organization apprised of customer updates, key metrics, and other information pertinent to the Revenue & Go To Market team.
Supporting the development and delivery of presentation materials in Powerpoint/Google Slides, Word/Google Docs, and Excel/Google Sheets (QBRs, Executive Briefing Decks, process outlines, etc.).
Supporting day-to-day customer management processes.