Remote Itinerary Concierge & Client Support

Triptasticadventures; Springfield (OH); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Fully remote setting

Flexible schedule

Ongoing training and professional development

Collaborative and supportive team

Job summary

A remote services company is expanding its team and is looking for client-centered individuals in the US. The role involves assisting customers with their service arrangements, confirming reservations, and maintaining accurate records. Candidates should possess strong communication skills and have experience in customer service. This position offers a fully remote environment, flexible scheduling, and opportunities for ongoing training and professional development.

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain.
• Strong written and verbal English communication skills.
• Reliable internet connection and smartphone (computer recommended).

Responsibilities

• Assist clients with coordinating personalized service arrangements.
• Research and compare available options to meet client preferences.
• Confirm reservations and ensure accuracy of details.
• Provide clear, professional communication via email and phone.
• Support updates, modifications, and service-related inquiries.
• Maintain accurate records and documentation.

Skills

Strong communication skills

Customer service experience

Organizational skills

Job description

A remote services company is expanding its team and is looking for client-centered individuals in the US. The role involves assisting customers with their service arrangements, confirming reservations, and maintaining accurate records. Candidates should possess strong communication skills and have experience in customer service. This position offers a fully remote environment, flexible scheduling, and opportunities for ongoing training and professional development.