Remote Italian-Speaking Customer Support Agent (Greece)

FH Collective Academy; City of Syracuse (NY); Remote; USD 16.000 - 20.000; Vollzeit

Benefits dieser Stelle

Relocation package

Flight ticket

Hotel accommodation

Airport pickup

Real estate agency covered

Fully paid training

Zusammenfassung

FH Collective Academy offers a fully remote role within Greece with relocation support and a competitive salary package. You will provide customer support in Italian, participate in paid training, and work from anywhere in Greece with rotational shifts and a multilingual international team.

Fluency in Italian (C1/C2) and English (B2+) is required, along with strong communication and problem-solving skills. Relocation flight tickets, hotel accommodation, and real estate support are provided as

Qualifikationen

• Italian language proficiency at C1/C2 level required.
• English proficiency at B2+ for training and communication.
• Strong communication and interpersonal skills.
• Ability to work independently in a remote environment.

Aufgaben

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

Kenntnisse

Italian (C1/C2)

English (B2+)

CRM systems

Customer support

Problem solving

Data entry

Remote work

Tools

CRM software

Jobbeschreibung

FH Collective Academy offers a fully remote role within Greece with relocation support and a competitive salary package. You will provide customer support in Italian, participate in paid training, and work from anywhere in Greece with rotational shifts and a multilingual international team.

Fluency in Italian (C1/C2) and English (B2+) is required, along with strong communication and problem-solving skills. Relocation flight tickets, hotel accommodation, and real estate support are provided as