Remote Italian-Speaking Automotive Expert

Employers from Greece

United States

Remote

USD 47,000 - 72,000

Full time

2 days ago

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Benefits offered by this job

Competitive salary with 13th and 14th‑

Monthly performance bonus

Fully paid relocation package

Comprehensive training program

Full health insurance

Job summary

Mercier Consultancy Group, a premier European recruitment and BPO firm, seeks an Italian-speaking Automotive Expert to support customers in Italy while working remotely from Greece. The role combines a passion for automotive technology with high-quality customer service in a globally connected environment.

You will collaborate with international teams, handle advanced product questions, and contribute to service excellence.

Qualifications

Native or fluent Italian (spoken and written).
EU passport (mandatory).
Genuine interest in the automotive industry and vehicle technologies.
Strong communication skills and a customer-centric mindset.
Ability to work effectively in a remote environment within Greece.
Previous experience in technical support or customer service is a strong advantage.

Responsibilities

Act as a primary point of contact for automotive inquiries, providing expert assistance to customers in Italy.
Manage technical and product-related questions regarding modern vehicle features, EV technology, and connectivity.
Maintain high levels of customer satisfaction by delivering tailored, professional automotive solutions.
Document all interactions accurately within our CRM to ensure seamless service tracking and improvement.
Collaborate with international teams to stay updated on the latest automotive product launches and service updates.
Ensure all service-level agreements are met while maintaining the premium standards of the automotive brand.