Italian-Speaking Automotive Support Specialist Remote Greece

Employers from Greece; United States; À distance; USD 35 000 - 45 000; Plein temps

Avantages offerts par ce poste

Fully Paid Relocation Package

Health insurance

Comprehensive training program

Performance bonuses

Résumé du poste

Mercier Consultancy Group is seeking Italian-speaking automotive experts to support customers remotely from Greece. You will handle technical and product inquiries, deliver tailored automotive solutions, and document interactions in CRM while collaborating with international teams on launches and service updates.

The role emphasizes fluent Italian, a valid EU passport, and a passion for automotive technologies, with relocation support and comprehensive training provided.

Qualifications

• Native or fluent Italian (spoken and written).
• EU passport (mandatory).
• Genuine interest in automotive industry and vehicle technologies.
• Strong communication skills and a customer-centric mindset.
• Ability to work effectively in a remote environment within Greece.
• Previous experience in technical support or customer service is a plus.

Responsabilités

• Act as primary contact for automotive inquiries, assisting Italian-speaking customers.
• Handle technical and product questions on modern vehicle features, EV tech, and connectivity.
• Maintain high customer satisfaction by delivering tailored automotive solutions.
• Document all interactions in CRM for service tracking and improvement.
• Collaborate with international teams on product launches and service updates.
• Ensure SLAs are met while upholding premium brand standards.

Connaissances

Italian language

Customer service

Remote work

Description du poste

Mercier Consultancy Group is seeking Italian-speaking automotive experts to support customers remotely from Greece. You will handle technical and product inquiries, deliver tailored automotive solutions, and document interactions in CRM while collaborating with international teams on launches and service updates.

The role emphasizes fluent Italian, a valid EU passport, and a passion for automotive technologies, with relocation support and comprehensive training provided.