Italian Speaking Automotive Customer Service Agent - Work Remote In Greece

Employers from Greece; United States; Remote; USD 35,000 - 45,000; Full time

Benefits offered by this job

Fully Paid Relocation Package

Health insurance

Comprehensive training program

Performance bonuses

Job summary

Mercier Consultancy Group is seeking Italian-speaking automotive experts to support customers remotely from Greece. You will handle technical and product inquiries, deliver tailored automotive solutions, and document interactions in CRM while collaborating with international teams on launches and service updates.

The role emphasizes fluent Italian, a valid EU passport, and a passion for automotive technologies, with relocation support and comprehensive training provided.

Qualifications

• Native or fluent Italian (spoken and written).
• EU passport (mandatory).
• Genuine interest in automotive industry and vehicle technologies.
• Strong communication skills and a customer-centric mindset.
• Ability to work effectively in a remote environment within Greece.
• Previous experience in technical support or customer service is a plus.

Responsibilities

• Act as primary contact for automotive inquiries, assisting Italian-speaking customers.
• Handle technical and product questions on modern vehicle features, EV tech, and connectivity.
• Maintain high customer satisfaction by delivering tailored automotive solutions.
• Document all interactions in CRM for service tracking and improvement.
• Collaborate with international teams on product launches and service updates.
• Ensure SLAs are met while upholding premium brand standards.

Skills

Italian language

Customer service

Remote work

Job description

at Mercier Consultancy Group

Italian Speaking Automotive Experts

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading global brands. We take pride in facilitating life-changing career opportunities, specializing in high-demand roles such as our current Italian Speaking Automotive Experts position in Greece.

Job Overview

We are seeking passionate professionals to join our prestigious client in the automotive sector, providing high-level support to Italian-speaking customers. This unique role represents one of the most exciting Italian-speaking jobs currently available, offering the chance to combine your technical interest in the automotive industry with a transformative experience working remotely from the beautiful Mediterranean landscape of Greece.

Key Responsibilities

• Act as a primary point of contact for automotive inquiries, providing expert assistance to customers in Italy.
• Manage technical and product-related questions regarding modern vehicle features, EV technology, and connectivity.
• Maintain high levels of customer satisfaction by delivering tailored, professional automotive solutions.
• Document all interactions accurately within our CRM to ensure seamless service tracking and improvement.
• Collaborate with international teams to stay updated on the latest automotive product launches and service updates.
• Ensure all service-level agreements are met while maintaining the premium standards of the automotive brand.

Requirements

• Native or fluent Italian (spoken and written).
• Valid EU passport (mandatory).
• Genuine interest in the automotive industry and vehicle technologies.
• Strong communication skills and a customer-centric mindset.
• Ability to work effectively in a remote environment within Greece.
• Previous experience in technical support or customer service is considered a strong advantage.

Benefits

What We Offer

• Competitive Monthly Salary with 13th and 14th salary bonuses included.
• Monthly Performance Bonus linked to service excellence.
• Fully Paid Relocation Package (flight, transfer, and hotel accommodation provided).
• Comprehensive, fully paid initial training program on automotive systems.
• Full health insurance coverage.
• The opportunity to build your career through Jobs in Greece with a global industry leader.
• And Much More...

Life in Greece

Embarking on one of these Italian-speaking jobs means embracing the vibrant lifestyle of Greece, a country world-renowned for its sunny climate and rich historical culture. Working from Greece allows you to enjoy a perfect work-life balance, where you can transition from professional success to exploring breathtaking coastal landscapes or historical landmarks during your downtime.

Our comprehensive relocation support ensures your move to Greece is seamless and stress-free, allowing you to focus entirely on your new role as an Automotive Expert. Experience the unparalleled Mediterranean quality of life, exquisite local cuisine, and the warm, welcoming atmosphere that makes Greece one of the most sought-after destinations for international professionals.