Remote IT Deployment Specialist — Ohio, Up to 85% Travel

Whitewater Express; Oregon; Híbrido; USD 65.000 - 75.000; Jornada completa

Descripción de la vacante

WhiteWater Express is seeking an IT Deployment Specialist to lead hands-on IT deployments, install and test POS systems, and troubleshoot site technology across locations. The role supports a growing portfolio and partners with Operations, Maintenance, and vendors to document work and provide post-deployment training.

The position requires five years in IT operations, a related degree or equivalent experience, and the ability to travel up to 85%.

Formación

• Five years of IT operations experience and a bachelor's degree or equivalent in IT, Computer Science, or a related field; an equivalent combination of education and relevant experience will be considered.
• Strong knowledge of network infrastructure, POS systems, IT hardware and software, control systems, low-voltage systems, and cameras.
• Hands-on troubleshooting skills and the ability to manage technical projects and work semi-autonomously.
• Clear communication, effective documentation, and the ability to explain technical issues to a range of audiences.
• Ability to travel up to 85% and work in office and active car wash environments, including occasional lifting or moving of up to 25 pounds. ITIL, CompTIA A+, Network+, or similar certifications are a plus.

Responsabilidades

• Plan and execute IT deployments, upgrades, and migrations at new and existing locations.
• Install, configure, and test POS systems, including DRB and IC, payment kiosks, network devices, and related hardware and software.
• Troubleshoot networks, tunnel controllers, ground loops, cameras, phones, wireless systems, and other site technology.
• Provide advanced support for the IT Support team, respond to site equipment failures, and participate in the support call queue when not in the field.
• Partner with Operations, Maintenance, and vendors; document completed work and provide training and post-deployment support.

Conocimientos

IT operations

Network infrastructure

POS systems

IT hardware

Cameras

Documentation

Communication

Project management

Educación

Bachelor's degree in IT/CS or related field

Herramientas

ITIL certification

CompTIA A+

Network+

Descripción del empleo

WhiteWater Express is seeking an IT Deployment Specialist to lead hands-on IT deployments, install and test POS systems, and troubleshoot site technology across locations. The role supports a growing portfolio and partners with Operations, Maintenance, and vendors to document work and provide post-deployment training.

The position requires five years in IT operations, a related degree or equivalent experience, and the ability to travel up to 85%.