Remote Invoice & Payments Specialist II

Aflac; Columbus (GA); Remote; USD 35,000 - 45,000; Full time

Job summary

Aflac Columbus is seeking a candidate for a remote role in the Individual Benefits Operations division. The position offers a salary range of $35,000 to $45,000 with benefits and paid time off included, located near Columbus, GA.

You will work from home within the continental US, with occasional visits to the office if needed. The role requires strong customer service, writing and grammar skills, and the ability to research and resolve inquiries.

Qualifications

• High School Diploma or Equivalent.
• 2 years of work‑related experience.
• Or an equivalent combination of education and experience.

Responsibilities

• Performs routine tasks under general supervision and follows standardized procedures.
• Handles policy inquiries, serves as a resource to resolve problems, and researches customer correspondence and payment history.
• Reconciles and services account payments, logs data, and tracks required information.

Skills

Customer service

Written communication

Research

Time management

Interpersonal skills

Education

High School Diploma or Equivalent

Job description

Aflac Columbus is seeking a candidate for a remote role in the Individual Benefits Operations division. The position offers a salary range of $35,000 to $45,000 with benefits and paid time off included, located near Columbus, GA.

You will work from home within the continental US, with occasional visits to the office if needed. The role requires strong customer service, writing and grammar skills, and the ability to research and resolve inquiries.