Remote Investment Client Services Analyst

Northwestern Mutual Group; Oregon; Híbrido; USD 32.000 - 48.000; Jornada completa

Descripción de la vacante

Northwestern Mutual is seeking an Investment Client Services Analyst to support clients and registered financial representatives with investment questions, performance inquiries, and securities transactions. The role emphasizes delivering consultative service, de-escalating complex issues, and owning resolutions while educating clients on digital self-service options.

Required FINRA licenses (Series 7/63 or equivalents/SIE), a business-related associate degree, and at least 3 years in financial

Formación

• Licensed to work with investments and securities per FINRA requirements.
• Minimum of 3 years of related financial services experience and strong communication skills.
• Understanding of investment products, market concepts, and regulatory requirements.
• Commitment to ongoing learning and process improvement.

Responsabilidades

• Provide consultative service to clients and advisors on a variety of investment concepts.
• Act as a point of expertise on mutual funds, brokerage servicing, cost basis, and tax reporting.
• Apply industry knowledge to solve complex problems and develop critical thinking.
• Collaborate with NM Wealth partners to drive product enhancements.
• Learn continually and help others navigate industry changes.
• Serve as primary contact for NM Investment home office clients, addressing inquiries.
• Analyze, input, and review investment transactions with accuracy and compliance.
• Stay updated on industry trends, investment products, and regulatory requirements.

Conocimientos

Customer support

Root cause analysis

Analytical thinking

Data security

Client advocacy

Investment products

Compliance

FINRA Series 7/63

SIE

Educación

Associate's degree in business or related field

Herramientas

FINRA Series 7/63

SIE

Descripción del empleo

Northwestern Mutual is seeking an Investment Client Services Analyst to support clients and registered financial representatives with investment questions, performance inquiries, and securities transactions. The role emphasizes delivering consultative service, de-escalating complex issues, and owning resolutions while educating clients on digital self-service options.

Required FINRA licenses (Series 7/63 or equivalents/SIE), a business-related associate degree, and at least 3 years in financial