Remote International Player Development Director

Hard Rock International; Northern (KY); Hybrid; USD 120,000 - 190,000; Full time

Job summary

Hard Rock International seeks a Director of Player Development for international markets, leading the direction, growth, and guest relations across global properties. The role drives revenue, market share, and guest satisfaction through strategic programs and disciplined team leadership.

Responsibilities include managing staff, budgeting, marketing strategy, and ensuring compliance with gaming regulations while delivering exceptional guest experiences to premium customers.

Qualifications

• Experience with regional gaming markets and guest loyalty programs.
• Strong background in marketing and database-driven campaigns.
• In-depth knowledge of gaming regulations and compliance.
• Proficiency with MS Word, Excel, Outlook and PowerPoint.

Responsibilities

• Develops and mentors staff to deliver superior guest service.
• Hires, motivates, evaluates and directs department managers.
• Sets operating standards and budgets for assigned areas.
• Leads marketing planning and campaign development to grow market share and revenue.
• Manages database and directs marketing activities to engage guests and drive loyalty.
• Reviews programs and allocates resources to meet goals and improve operations.

Skills

Regional gaming market

Database marketing

Gaming industry knowledge

MS Office suite

Laws and regulations

Education

Bachelor's in Business/Marketing

Tools

MS Office

Job description

Hard Rock International seeks a Director of Player Development for international markets, leading the direction, growth, and guest relations across global properties. The role drives revenue, market share, and guest satisfaction through strategic programs and disciplined team leadership.

Responsibilities include managing staff, budgeting, marketing strategy, and ensuring compliance with gaming regulations while delivering exceptional guest experiences to premium customers.