Remote Intern Tech Support Engineer — Data, SQL & AI

SQUAD

United States

Remote

USD 2,000 - 3,000

Part time

14 days+
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Job summary

SQUAD is seeking a responsible, detail-oriented Intern Tech Support Engineer to join our team. You will work with large data sets, run SQL queries, triage tickets, and help ensure data accuracy according to guidelines.

In a fast-paced environment with a tight release cycle, you will gather inputs for engineers, monitor performance, and generate reports using existing instructions. The role offers remote work options and exposure to AI-assisted workflows.

Qualifications

  • Basic SQL to write simple queries and pull data.
  • Experience with Jira, Confluence, Slack, and Google Workspace.
  • High attention to detail and strong sense of responsibility.
  • English written and spoken at least B1.

Responsibilities

  • Assist with performance monitoring and reporting.
  • Triaging tickets and investigating metric anomalies.
  • Gather input data for engineers (device lists, environments, and metric patterns).
  • Follow processes and verify output before review.

Skills

SQL basics
Attention to detail
Self-motivation
Ask questions

Tools

Jira
Confluence
Slack
Google Workspace

Job description

SQUAD is seeking a responsible, detail-oriented Intern Tech Support Engineer to join our team. You will work with large data sets, run SQL queries, triage tickets, and help ensure data accuracy according to guidelines.

In a fast-paced environment with a tight release cycle, you will gather inputs for engineers, monitor performance, and generate reports using existing instructions. The role offers remote work options and exposure to AI-assisted workflows.

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