Remote Intermediate Systems Engineer – Integrations

UPMC; Pittsburgh (Allegheny County); Hybrid; USD 80,000 - 110,000; Full time

Job summary

UPMC is seeking a Systems Engineer, Intermediate for the Integrations Team. This role is primarily remote with occasional on-site support in the Pittsburgh area, and operates during standard business hours in Eastern Time.

Under supervision, you will maintain systems, participate in projects, provide end-user support, and contribute to team documentation while seeking process improvements. The position may require 24/7 on-call rotation depending on staffing.

Qualifications

• Two (2) years' experience with complex systems environments through education or practical experience.
• Demonstrated ability to perform standard IT procedures and protocols.

Responsibilities

• End user support - Resolve moderately complex end-user support issues with the assistance of more senior level team members.
• Project Management - Complete assigned project-related tasks with limited guidance. Responsible for time tracking and updating documentation.
• Troubleshooting/Critical Thinking - Independently resolve basic issues. Shows the ability to offer input on issue resolution
• Core Technology Concepts - Understand moderately complex technologies and their use.
• Maintenance/Upgrades - Follow documented procedures for maintenance and upgrades. Assist senior team members with upgrade and maintenance plans.
• Communication - Demonstrate clear and effective written and oral communications.
• Interactions with Others - Work with team, mentor less experienced staff.
• This position may be required to maintain a 24/7 off hours support as part of a rotation.

Job description

UPMC is seeking a Systems Engineer, Intermediate for the Integrations Team. This role is primarily remote with occasional on-site support in the Pittsburgh area, and operates during standard business hours in Eastern Time.

Under supervision, you will maintain systems, participate in projects, provide end-user support, and contribute to team documentation while seeking process improvements. The position may require 24/7 on-call rotation depending on staffing.