Remote Insurance Verification Specialist (Front-End RCM)

BEHAVIORAL HEALTH PRACTICE SERVICES; United States; Remote; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical

Dental

Vision

AD&D

Disability (short/long-term)

Life Insurance

401k with employer match

Parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health is seeking an Insurance Verification Coordinator to verify patient insurance eligibility, benefits, and authorization requirements to support revenue cycle operations. This role works remotely with a national scope and handles new and established patients, ensuring billing-ready accounts.

The position emphasizes strong analytical skills, payer knowledge, and collaboration across front office and cross-functional teams to maintain accurate, compliant records and efficient

Qualifications

• Verify eligibility and benefits for new and established patients via payer portals.
• Identify prior authorization and referral requirements.
• Confirm network participation and identify out-of-network implications.
• Verify and manage EAP benefits, including session limits and guidelines.
• Maintain documentation in the EHR and practice management systems.

Responsibilities

• Review patient insurance data and ensure alignment with payer records.
• Collaborate with front office to correct demographic or insurance discrepancies.
• Resolve front-end revenue cycle issues within work queues.
• Identify potential billing barriers and initiate corrective actions.

Job description

LifeStance Health is seeking an Insurance Verification Coordinator to verify patient insurance eligibility, benefits, and authorization requirements to support revenue cycle operations. This role works remotely with a national scope and handles new and established patients, ensuring billing-ready accounts.

The position emphasizes strong analytical skills, payer knowledge, and collaboration across front office and cross-functional teams to maintain accurate, compliant records and efficient