Remote Insurance Support Specialist with Growth

Globe Life AIL - McQuade Organization; BLOOMINGTON (MN); Hybrid; USD 35,000 - 45,000; Full time

Benefits offered by this job

Weekly pay

Performance-based bonuses

Health, life, and retirement benefits

Merit-based promotions

Job summary

Globe Life AIL - McQuade Organization is hiring a Customer Support Representative in Bloomington, MN. This full-time entry-level position focuses on assisting clients with insurance benefits through excellent communication. While remote work is possible, the role requires delivering high-quality customer service and supporting a collaborative team environment. We seek someone who is a proactive problem-solver, organized, and passionate about helping others. Weekly pay, performance-based bonuses, and benefits are included.

Qualifications

• Excellent written and verbal communication skills.
• Customer service or soft sales experience is a plus.
• Ability to learn quickly and stay organized.

Responsibilities

• Serve as the first point of contact for customer support.
• Assist with services, resolve issues, and ensure a seamless customer journey.
• Update and maintain support documentation and FAQs.

Skills

Communication skills

Customer-first mindset

Problem-solving

Multitasking

Teamwork

Tools

CRM platforms

Job description

Globe Life AIL - McQuade Organization is hiring a Customer Support Representative in Bloomington, MN. This full-time entry-level position focuses on assisting clients with insurance benefits through excellent communication. While remote work is possible, the role requires delivering high-quality customer service and supporting a collaborative team environment. We seek someone who is a proactive problem-solver, organized, and passionate about helping others. Weekly pay, performance-based bonuses, and benefits are included.