Remote Benefits Associate – Entry Level & Growth

Globe Life AIL - McQuade Organization; Indianapolis (IN); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Comprehensive on-the-job training

Supportive work culture

Clear pathways for career advancement

Flexible schedule

Job summary

Globe Life AIL - McQuade Organization in Indianapolis is seeking an Entry-Level Benefits Representative to support clients with their benefits packages. This role involves assisting clients via phone and online, providing accurate information about benefit plans, and aiding with enrollment and troubleshooting. We offer comprehensive training, a flexible schedule, and clear pathways for career advancement. No experience is required, and a strong customer-first attitude is encouraged. Join us in making a positive impact every day!

Qualifications

• Strong communication and active listening skills.
• A customer-first attitude and genuine desire to help others.
• Self-motivated with the ability to work independently and in a team setting.

Responsibilities

• Assist current clients via phone and online with inquiries and guidance.
• Provide accurate information about benefit plans and eligibility.
• Support clients through benefits enrollment and troubleshooting.

Skills

Strong communication skills

Active listening skills

Customer-first attitude

Detail-oriented

Basic computer skills

Flexible and coachable

Education

High school diploma or equivalent

Tools

CRM platforms

Zoom

Job description

Globe Life AIL - McQuade Organization in Indianapolis is seeking an Entry-Level Benefits Representative to support clients with their benefits packages. This role involves assisting clients via phone and online, providing accurate information about benefit plans, and aiding with enrollment and troubleshooting. We offer comprehensive training, a flexible schedule, and clear pathways for career advancement. No experience is required, and a strong customer-first attitude is encouraged. Join us in making a positive impact every day!