Remote Insurance Representative

Independent Insurance Services Agency, Inc.; Tampa (FL); Hybrid; USD 36,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Independent Insurance Services Agency, Inc. in Tampa, FL area seeks a Remote Insurance Representative to help clients with policy changes, renewals, billing questions, claims support, and coverage needs.

You will provide excellent service by phone and email, conduct policy reviews, and identify cross-selling opportunities while building long-term relationships with clients.

Qualifications

• Active Property & Casualty license.
• Previous insurance agency experience required.
• Excellent communication and customer service skills.

Responsibilities

• Assist clients with policy changes, renewals, billing questions, claims support, and coverage needs.
• Provide excellent customer service by phone and email.
• Conduct policy reviews and identify opportunities to better protect customers.

Skills

Property & Casualty license

Insurance agency experience

Customer service skills

Remote work capability

Communication skills

Job description

Independent Insurance Services Agency | Tampa, FL Area

Join a Growing Agency That Values Exceptional Customer Service

Are you an experienced insurance professional who enjoys helping people, solving problems, and building lasting client relationships? Independent Insurance Services Agency is looking for a Remote Insurance Representative to join our team.

This is a great opportunity for someone who is knowledgeable about insurance, takes pride in providing excellent service, and can work independently while staying connected with the team. Preference will be given to candidates located in the greater Tampa, FL area.

What You'll Do

• Assist clients with policy changes, renewals, billing questions, claims support, and coverage needs.
• Provide excellent customer service by phone and email.
• Conduct policy reviews and identify opportunities to better protect customers.
• Explain coverage options, discounts, and policy enhancements.
• Identify cross-selling and account-rounding opportunities.
• Build strong, long-term relationships with clients.
• Maintain accurate customer and policy information.
• Work with the agency team to provide a positive customer experience.
• Part-Time and Full-Time opportunities available.

What We're Looking For

• Active Property & Casualty insurance license.
• Previous insurance agency experience required.
• Strong understanding of insurance products, coverages, & policy servicing.
• Excellent communication and customer service skills.
• Organized and detail-oriented.
• Proactive problem solver with a genuine desire to help people.
• Comfortable working independently in a remote environment.
• Familiarity with agency management systems and technology.
• Professional, dependable, and team-oriented.
• Self-motivated and able to stay on task independently.

Benefits

• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Training & development

If you're a licensed insurance professional looking for a remote opportunity (either full-time or part-time) where your experience and customer service skills are valued, we'd love to hear from you.

This is a remote position.