Remote Insurance Operations Specialist

Great American Insurance Group; United States; Remote; USD 26,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Wellness plans

Parental leave

Tuition reimbursement

Paid time off

Job summary

Great American Insurance Group, part of American Financial Group, seeks an Insurance Operations Associate for a fully remote role supporting the underwriting process. You will review and route high-volume property submissions, perform data checks, and coordinate with underwriting teams on a daily schedule from 8:00 a.m. to 5:00 p.m.

ET. The position emphasizes attention to detail, accuracy in data handling, and strong communication with internal partners while operating in a fast-paced

Qualifications

• High school diploma or equivalent required; additional business or administrative education preferred.
• Previous administrative support, data entry, insurance operations, underwriting support, or related experience preferred.
• Demonstrated ability to manage high-volume, repetitive processing tasks while maintaining accuracy.
• Strong attention to detail with a commitment to quality assurance and error-free work.
• Proficiency with Microsoft Office applications and the ability to navigate multiple systems simultaneously.
• Excellent written and verbal communication skills with the ability to collaborate effectively with internal stakeholders.
• Strong organizational, time-management, and prioritization skills in a fast-paced environment.

Responsibilities

• Process and review high-volume property insurance submissions received through a shared inbox.
• Research and validate submission information using internal systems.
• Identify and resolve duplicate submissions to ensure accurate processing.
• Route submissions to the appropriate underwriting teams in a timely manner.
• Perform quality checks to maintain a high level of accuracy and data integrity.
• Communicate with underwriting partners to clarify submission details as needed.
• Track workflow priorities and meet established productivity and service standards.
• Maintain accurate records and documentation within internal systems.
• Collaborate through email, Microsoft Teams, and other internal communication tools.
• Follow established procedures and quality standards in a fast-paced environment.

Skills

Attention to detail

Data entry

Communication

Time management

Prioritization

Education

High school diploma or equivalent

Tools

Microsoft Office

Microsoft Teams

Job description

Great American Insurance Group, part of American Financial Group, seeks an Insurance Operations Associate for a fully remote role supporting the underwriting process. You will review and route high-volume property submissions, perform data checks, and coordinate with underwriting teams on a daily schedule from 8:00 a.m. to 5:00 p.m.

ET. The position emphasizes attention to detail, accuracy in data handling, and strong communication with internal partners while operating in a fast-paced