Remote Insurance Onboarding Specialist (Associate)

Independence Pet Group; Northern (KY); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Healthcare

Parental Leave

Retirement plan

Paid time off

Wellness Day

Commuter Benefits

Pet-friendly policy

Job summary

Independence Pet Holdings is seeking a Customer Onboarding Specialist- Associate to lead complex onboarding initiatives for employer group customers, owning the end-to-end implementation process from intake to post-launch support. You will act as the primary point of contact for clients, producers, TPAs, and internal teams, configuring rates, benefit designs, and eligibility rules in internal systems.

The role requires 2+ years in insurance operations or onboarding, strong communication, and

Job description

Independence Pet Holdings is seeking a Customer Onboarding Specialist- Associate to lead complex onboarding initiatives for employer group customers, owning the end-to-end implementation process from intake to post-launch support. You will act as the primary point of contact for clients, producers, TPAs, and internal teams, configuring rates, benefit designs, and eligibility rules in internal systems.

The role requires 2+ years in insurance operations or onboarding, strong communication, and