Insurance Implementation Specialist - Employee Benefits

Fairygodboss; El Paso (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health and wellness support

Career progression opportunities

Paid time off for volunteering

Job summary

Fairygodboss is seeking a dedicated professional in El Paso, Texas, to lead client onboarding for our insurance products. Your role will involve implementing ADP Technologies, mentoring less-experienced specialists, and providing valuable client consultations.

The ideal candidate should possess a Life & Health insurance producer license, have over 3 years of insurance industry experience, and demonstrate strong client relationship skills. We offer professional growth opportunities and an inclusive working environment.

Qualifications

• Must maintain required insurance licenses and complete continuing education courses.
• 3+ years of previous experience in the insurance industry.
• Military experience is acceptable, veterans encouraged to apply.

Responsibilities

• Implement ADP Technologies and assist with group benefit portals.
• Onboard clients to develop their skills using insurance products.
• Provide consultation and support to team specialists.
• Mentor and lead less-experienced specialists.
• Collaborate internally with ADP associates and communicate project priorities.
• Manage multiple time-sensitive projects and tasks.

Skills

Client relationship skills

Interpersonal skills

Organizational skills

Ability to troubleshoot

Education

Life & Health insurance producer license

3+ years of experience

College degree (desirable)

Job description

Responsibilities

• Implement ADP Technologies. Review insurance documents to build group benefit portals and conduct a training/welcome call with new clients for successful onboarding.
• Onboard Clients. Help clients develop the skills and confidence to use our insurance product with ease through expertise, test plans, and relationship building. Consult with clients, analyze existing systems, interface requirements, and business processes.
• Provide consultation and answer non‑technical questions, supporting less‑experienced specialists on the team.
• Lead workflows and determine procedures for the group, as appropriate.
• Mentor and Lead less‑experienced specialists. Learn and navigate ADP systems to resolve issues.
• Partner Internally. Collaborate with ADP associates in sales and client service, exchanging routine information with the client project team regarding priorities, timeliness, and issues.
• Multi‑Task & Communicate. Work on multiple time‑sensitive follow‑ups/projects simultaneously, sharing essential information with clients and internally.

Requirements

• Must have or receive a Life & Health insurance producer license, maintain all required insurance licenses, and complete continuing education courses.
• 3+ years of previous experience.
• College degree is desirable but not required.
• Military experience is acceptable; veterans are encouraged to apply.

Preferred Qualifications

• 1-3 years of relevant insurance industry experience.
• Strong client relationship and interpersonal skills.
• Ability to troubleshoot and resolve client complaints.
• Demonstrated learning agility and ability to apply basic concepts in new situations.
• Organizational skills, including multi‑tasking, setting priorities, and timely follow‑up.
• Collaboration and teamwork, both independently and with others, with sound decision‑making.

Benefits

• Self‑growth and professional development through training, mentorship, and career progression opportunities.
• Health and wellness support, including mental health and well‑being resources.
• Paid time off for volunteering and community impact initiatives.
• Inclusivity and equity culture with Business Resource Groups and broad diversity focus.

EEO & Diversity Statement

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of protected characteristic. Hiring decisions are based on qualifications, experience, and job performance.