Remote Insurance Customer Service Rep - Entry Level

RemoteFetch; Flint (MI); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Remote work

Entry level

Leads provided

Weekly pay

Flexible schedule

Training & mentorship

Residual income

Career advancement

Job summary

AO Globe Life is hiring Work-from-Home Customer Service Representatives to connect with clients remotely and guide them through benefits enrollment and ongoing support. No prior insurance experience required; comprehensive training, licensing guidance, mentorship, and ongoing professional development are provided.

Role emphasizes customer service, education, relationship building, and consultative sales with weekly performance-based pay and leadership growth opportunities within a 100% remote

Qualifications

• Excellent verbal and written communication skills.
• Strong active-listening abilities.
• Customer-focused and service-oriented mindset.
• Friendly, positive, and professional attitude.
• Strong relationship-building skills.
• Self-motivation and personal accountability.
• Dependability and consistent work ethic.

Responsibilities

• Meet with clients through scheduled Zoom and phone appointments.
• Respond to questions regarding available benefits and coverage.
• Listen to each client's needs and provide clear, personalized guidance.
• Explain life, accident, and supplemental health insurance options.
• Assist clients through applications and enrollment.
• Provide ongoing policy and account support.
• Conduct policy reviews and assist with beneficiary updates.
• Follow up with clients to ensure continued service and satisfaction.
• Maintain accurate digital records and documentation.
• Build long-term relationships through dependable, professional service.

Skills

Customer service

Communication skills

Active listening

Relationship building

Self-motivation

Independent work from home

Tools

Zoom

Job description

AO Globe Life is hiring Work-from-Home Customer Service Representatives to connect with clients remotely and guide them through benefits enrollment and ongoing support. No prior insurance experience required; comprehensive training, licensing guidance, mentorship, and ongoing professional development are provided.

Role emphasizes customer service, education, relationship building, and consultative sales with weekly performance-based pay and leadership growth opportunities within a 100% remote