Remote Insurance Contact Center Concierge (Part-Time)

All Web Leads, Inc.; Austin (TX); Remote; USD 19,000 - 21,000; Part time

Benefits offered by this job

Laptop provided

Job summary

All Web Leads, Inc. is seeking a Part Time Contact Center Representative to work from home in Texas. You will handle inbound and outbound calls, read scripts, and connect consumers with agents in real time.

You must have a quiet home office, USB headset, reliable high-speed internet, and participate in two weeks of virtual training. AWL provides a laptop; you supply a webcam. There are fixed shifts with a 20-hour minimum per week, and opportunities for advancement based on performance.

Qualifications

• Superior verbal communication skills and ability to read scripts clearly.
• Strong written communication with good grammar and spelling.
• Ability to multitask and manage time effectively.
• Punctual and dependable with consistent attendance.
• Team-oriented and open to coaching.

Responsibilities

• Handle inbound and outbound calls with consumers seeking insurance options.
• Match consumers with appropriate agents and record feedback after calls.
• Maintain frequent communication with leadership and team via chat.

Skills

Verbal communication

Written communication

Multitasking

Punctuality

Team player

Tools

Microsoft Office

Teams

Job description

All Web Leads, Inc. is seeking a Part Time Contact Center Representative to work from home in Texas. You will handle inbound and outbound calls, read scripts, and connect consumers with agents in real time.

You must have a quiet home office, USB headset, reliable high-speed internet, and participate in two weeks of virtual training. AWL provides a laptop; you supply a webcam. There are fixed shifts with a 20-hour minimum per week, and opportunities for advancement based on performance.