Remote Insurance Concierge - Part Time Support

All Web Leads, Inc.; Houston (TX); Remote; USD 17,000 - 25,000; Part time

Job summary

All Web Leads, Inc. is seeking a part-time Contact Center Representative to work from home in Texas. You will connect consumers with licensed insurance agents in real time, following scripted flows on our internal platform, without needing an insurance license.

Responsibilities include handling inbound/outbound calls to compare rates, qualifying prospects, and routing them to the right agent. The role requires a quiet home office, reliable internet, and a set schedule with at least 20 hours per

Qualifications

• Superior verbal communication skills.
• Strong written communication skills.
• Receptive to coaching.
• Multi-tasker.
• Punctual and dependable.
• Excited about the opportunity to set and achieve goals, contribute ideas, and be part of a supportive team.

Responsibilities

• Engage in inbound and outbound calls with consumers looking to compare insurance rates. Ask qualifying questions to match them with the best insurance agent for their needs.
• Complete follow up calls, inquiring about the consumer's experience and making sure their needs were met. Help consumers get connected with the right agent and record information about their experience.
• Remain in frequent communication with leadership. Communicate with your team daily through chat.

Skills

Verbal communication

Written communication

Coaching receptiveness

Multi-tasking

Punctuality

Dependability

Job description

All Web Leads, Inc. is seeking a part-time Contact Center Representative to work from home in Texas. You will connect consumers with licensed insurance agents in real time, following scripted flows on our internal platform, without needing an insurance license.

Responsibilities include handling inbound/outbound calls to compare rates, qualifying prospects, and routing them to the right agent. The role requires a quiet home office, reliable internet, and a set schedule with at least 20 hours per