Remote Insurance Compliance Leader for Portfolio Risk

Lument; Columbus (OH); On-site; USD 120,000 - 145,000; Full time

Job summary

The Insurance Compliance Associate Director at Lument leads insurance compliance across a commercial loan servicing portfolio, ensuring adherence to investor, regulatory, and servicing requirements while mitigating portfolio risk. The role provides strategic leadership over team execution, performance, and process optimization to meet SLAs and audit standards.

It also drives operational efficiency, develops team capabilities, and leads cross-functional initiatives, translating complex insurance

Qualifications

• Bachelor’s degree or equivalent professional experience required.
• 6–10 years of experience in commercial insurance, loan servicing, or a related field.
• Advanced subject matter expertise in insurance coverages and investor guidelines.

Responsibilities

• Lead team execution against SLAs and metrics.
• Establish KPIs and reporting for audit readiness.
• Delegate and empower direct reports with clear direction.
• Oversee portfolio risk management and escalation.
• Coordinate lender and investor audits, response, remediation.
• Manage insurance compliance processes for investor-specific requirements.
• Serve as a subject matter expert on insurance coverage and servicing standards.
• Drive policy/procedure improvements and scalable operating models.
• Lead IT/product collaborations for process improvements and automation.
• Conduct training programs for new hires and ongoing development.
• Provide coaching and performance management to direct reports.
• Maintain ongoing cross-functional communication for alignment.
• Translate operational challenges into strategic solutions.
• Participate in enterprise-wide strategic initiatives and testing plans.
• Travel up to 10%.

Skills

Team leadership

Insurance compliance

Risk management

Audit management

Stakeholder mgmt

Process improvement

Training & coaching

Analytics

Microsoft Office

Cross-functional

Education

Bachelor’s degree

Tools

Excel

Insurance tracking

Job description

The Insurance Compliance Associate Director at Lument leads insurance compliance across a commercial loan servicing portfolio, ensuring adherence to investor, regulatory, and servicing requirements while mitigating portfolio risk. The role provides strategic leadership over team execution, performance, and process optimization to meet SLAs and audit standards.

It also drives operational efficiency, develops team capabilities, and leads cross-functional initiatives, translating complex insurance