Remote Insurance Collections Specialist – Billing

ARStrat LLC; Manitowoc (WI); Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Comprehensive Health Coverage

Life & Disability Insurance

401(k) Plan

Paid Time Off (PTO)

Flexible Benefits

Job summary

A healthcare services company is seeking a Remote Insurance Specialist to provide excellent customer support and manage claims. The ideal candidate will have strong customer service skills and a background in medical insurance or billing. This full-time position offers comprehensive health coverage, a 401(k) plan, and flexible benefits after an initial period. Experience in a call center or fast-paced environment is preferred.

Qualifications

• 1+ year(s) of experience in a customer service capacity, preferably in a contact center environment.
• 1+ year(s) of experience multi‑tasking in a fast-paced environment.
• 1+ year(s) of experience with medical insurance, coding, or billing in a professional environment.

Responsibilities

• Provides service via all available channels, acting as a liaison with clients and insurance companies.
• Engages in active listening with callers and confirms or clarifies information.
• Submits claims to insurance providers on behalf of clients.

Skills

Customer service skills

Active listening

Conflict resolution

Education

High School Diploma / GED

Two Years of College or Associate's Degree

Job description

A healthcare services company is seeking a Remote Insurance Specialist to provide excellent customer support and manage claims. The ideal candidate will have strong customer service skills and a background in medical insurance or billing. This full-time position offers comprehensive health coverage, a 401(k) plan, and flexible benefits after an initial period. Experience in a call center or fast-paced environment is preferred.