Remote Insurance Claims Analyst & Case Manager

NTT DATA, Inc.; Lincoln (NE); Remote; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k with company match

Paid time off

Life and AD&D insurance

Short- and long-term disability

Employee assistance

Job summary

NTT DATA, Inc. is seeking a diligent Claims Case Manager to oversee the full claims process from intake to final decision.

You will provide regular status updates to claimants via email, phone, or mail, while reviewing medical records and policy notes with empathy and attention to detail. The role requires strong data analysis skills, effective communication, and collaboration with teammates to ensure accurate logging, calculation of benefits, and timely payments.

Qualifications

• 2 years in an analytical role reviewing medical benefits and claims.
• 2 years of claims adjudication experience, preferably in life and supplemental products.
• 4 years of experience reviewing and assessing medical records.
• Experience articulating claim requirements clearly and concisely.

Responsibilities

• End-to-End Claim Management: Handle every aspect of the claim process, from intake to final decision.
• Status Updates: Provide frequent updates to claimants through their preferred communication channels.
• Document Review: Thoroughly review medical documents, claim forms, and policy notes.
• Communication: Interact with claimants with empathy and attention to detail.
• Team Collaboration: Work with team members to ensure high-quality service and resolution of issues.
• Record Keeping: Maintain accurate records and reports throughout the claims process.
• Data Analysis: Compile and analyze data to identify trends and perform root cause analysis.

Skills

Analytical skills

Claims adjudication

Empathy

Education

High school diploma or GED

College degree preferred

Job description

NTT DATA, Inc. is seeking a diligent Claims Case Manager to oversee the full claims process from intake to final decision.

You will provide regular status updates to claimants via email, phone, or mail, while reviewing medical records and policy notes with empathy and attention to detail. The role requires strong data analysis skills, effective communication, and collaboration with teammates to ensure accurate logging, calculation of benefits, and timely payments.