Remote Insurance Assistant | Policy Admin & Client Care

Goshen Group, Inc.; Glen Carbon (IL); On-site; USD 22,000 - 30,000; Full time

Job summary

Goshen Group, Inc. in Glen Carbon, IL is seeking an Insurance Assistant to support daily agency operations. This role can be full-time, part-time, on-site, or remote, reflecting our flexible work approach.

You will assist with policy administration, respond to client inquiries, prepare quotes, and coordinate with carriers to gather needed information for applications. You will process endorsements, maintain accurate client records, follow renewals, and help with claims documentation.

Qualifications

• High school diploma or equivalent required; additional education in business, finance, or insurance is a plus.
• Experience in insurance or financial services is beneficial.
• Proficiency with standard office software and ability to learn agency management systems.

Responsibilities

• Assist with policy administration and renewal processing.
• Prepare quotes and gather information for applications.
• Process endorsements and maintain accurate client records.
• Respond to client inquiries and coordinate with carriers.
• Follow up on renewals and claims-related documentation.
• Work closely with producers and account managers to deliver client service.
• Utilize agency management systems for routine communications and records.

Skills

Insurance knowledge

Communication

Customer service

Finance concepts

Detail-oriented

Multi-tasking

Education

High school diploma

Tools

Agency management system

Job description

Goshen Group, Inc. in Glen Carbon, IL is seeking an Insurance Assistant to support daily agency operations. This role can be full-time, part-time, on-site, or remote, reflecting our flexible work approach.

You will assist with policy administration, respond to client inquiries, prepare quotes, and coordinate with carriers to gather needed information for applications. You will process endorsements, maintain accurate client records, follow renewals, and help with claims documentation.