Remote Insurance Account Associate | Client Relations

Brett Campo - State Farm Agent; Houston (TX); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Job summary

Brett Campo - State Farm Agent in Houston, TX is seeking an Account Associate to support daily operations and customer success. You will nurture customer relations, serve as a liaison between clients and agency teams, and help grow the office by promoting relevant insurance products and services.

The role involves updating accounts, handling policy changes, processing claims, and coordinating with underwriters to ensure timely policy issuance. Flexible work from home options are available.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Insurance experience

Job description

Brett Campo - State Farm Agent in Houston, TX is seeking an Account Associate to support daily operations and customer success. You will nurture customer relations, serve as a liaison between clients and agency teams, and help grow the office by promoting relevant insurance products and services.

The role involves updating accounts, handling policy changes, processing claims, and coordinating with underwriters to ensure timely policy issuance. Flexible work from home options are available.