Account Associate - State Farm Agent Team Member

Brett Campo - State Farm Agent; Houston (TX); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Job summary

Brett Campo - State Farm Agent in Houston, TX is seeking an Account Associate to support daily operations and customer success. You will nurture customer relations, serve as a liaison between clients and agency teams, and help grow the office by promoting relevant insurance products and services.

The role involves updating accounts, handling policy changes, processing claims, and coordinating with underwriters to ensure timely policy issuance. Flexible work from home options are available.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Insurance experience

Job description

Benefits:

• Health insurance

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Houston, TX and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

ROLE DESCRIPTION

As Account Associate for Brett Campo - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Flexible work from home options available.