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Job summary
A leading IT staffing company is looking for a candidate responsible for the remote installation, configuration, and testing of managed services equipment. The role requires a background in customer support with a strong focus on providing a great experience to both internal and external customers. Ideal candidates will have an Associate's Degree or equivalent, entry-level certification (CCENT), and 2-4 years of related experience. This position may involve variable schedules and overtime as necessary.
Qualifications
Associates Degree or Equivalent.
Certifications: CCENT or other entry level industry certification.
Generally requires 2-4 years of experience.
Responsibilities
Responsible for installation, configuration, and testing of managed services equipment.
Work with Off-net providers to troubleshoot connectivity issues.
Train and mentor supported teams.
Job description
A leading IT staffing company is looking for a candidate responsible for the remote installation, configuration, and testing of managed services equipment. The role requires a background in customer support with a strong focus on providing a great experience to both internal and external customers. Ideal candidates will have an Associate's Degree or equivalent, entry-level certification (CCENT), and 2-4 years of related experience. This position may involve variable schedules and overtime as necessary.